How much is shipping?
Domestic Standard (2-8 days) shipping is $3.99 and Priority service (2-4 days) is $6.99.  International shipping to Canada, Mexico, and the UK is a flat rate $20.  All orders include tracking.

What is your return/exchange policy?
For 30 days we will exchange your FLEX Ring for a different size. We will pay the cost to return and reship your size change.  Each order includes a prepaid return label and instructions should you need to exchange your ring for another size within 30 days.

Do you provide a warranty?
All FLEX Rings come with a LIFETIME WARRANTY.  If your ring ever becomes damaged, ripped, torn or even destroyed, simply return the damaged portion of your ring for an identical replacement. Buyer is responsible for return shipping costs plus $3 for reshipping.

FLEX Ring - Warranty
705 Union Chapel Rd
Afton TN 376165

How do I register my purchase for LIFETIME WARRANTY?
If you ordered from our website, you are already registered.  If you ordered from one of our distributors, you must:
  1. Create an account on our website.
  2. Complete the fields below.

What is the best way to change accent colors?
Watch this video for the easiest way to change out your accent colors without stretching the accent.  If your accent gets stretched, it will become lose and slip out or become lost.  Don't let this happen to you.  If necessary you can purchase replacement accents.


When will my order arrive?

Most orders before Noon EST will ship the same day, orders after Noon, ship the next business day. Use the Zone Map below to help determine the estimated days.
USPS Shipping Zones Map
Do you charge sales tax?
We charge sales tax for all orders shipped to Tennessee.

Do you ship outside the US, to APO/FPO addresses, or to a PO Box?
We currently ship in the US, Canada, Mexico and the UK. We can ship to APO/FPO and PO Boxes.

What types of payment do you accept?
We accept VISA, MasterCard, Discover, and AMEX.

Can I speak to a human?
Our customer service department in Tennessee is available 9-5 EST Monday - Friday. We speak English and would love to hear from you. Give us a call at 866-994-0166 or email us.

Size Chart

Measure Your Finger to Get the Best Ring Size

Measure using a slip of paper...
  1. Cut a thin strip of paper.
  2. Wrap paper around finger. Make sure enough paper is placed below finger and close enough to your knuckle.
  3. Mark the area where the paper strip meets, then use a ruler to measure the distance in millimeters.
  4. Use the measurement to find the best ring size using the Circumference Chart below.
Measure using another ring...
  1. Measure the area in between the upper edge and lower edge of the ring in millimeters.
  2. Use the measurement to find the best ring size using the Circumference Chart below.

     SIZE - US Circumference mm Diameter mm
    4 46.7 14.9
    5 49.3 15.7
    6 51.8 16.5
    7 54.4 17.3
    8 56.9 18.1
    9 59.5 18.9
    10 62.1 19.8
    11 64.6 20.6
    12 67.2 21.4
    13 69.7 22.2
    14 72.3 23.0
    15 74.8 23.8
    16 77.4 24.6

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